InternshipsWhere I’ve worked and the projects I’ve worked on.
WarnerMedia— a mass media company
Selected to be their first and only UX intern, I worked at the Warner Innovation Lab↗. In the lab, I designed products that would promote fandom for shows on HBO or WarnerBros. The lab has a heavy focus on using AI / ML technology to power a variety of products and prototypes.
Role Interaction Design Intern
Duration 3 months (Oct - Dec 2020)
Eureka Surveys— a startup
While taking a gap semester, I decided to join an aspiring startup! With only 7 members, I was able to work closely and learn about all parts of a company (i.e. engineering, marketing, finance). As the lead product designer, I was responsible of the agile end-to-end processes from conducting user research to launching new features/updates. Learn more↗
Role Product Designer
Duration 4 months (Sept - Dec 2020)
Tool Figma, Adobe Creative Suite, Notion, Miro, Mixpanel, LogRocket, Github, Loom
#1 survey taking iOS app with 200k monthly active users. 
Taking a look at Google Analytics of our website through Zoom. PNC— a financial institution
Summer 2020, we had a pandemic — everyone had to go virtual. Despite the chaos and new WFH policies, I was lucky to have the opportunity to work at PNC. I worked with their Mobile App team to redesign their mobile banking app, specifically the menu and rewards page, that would reach their 4 million online banking customers.
PROCESSRole Digital Experience Design Intern
Duration 3 months (Jun-Aug 2020)
Tool Sketch, Invision
Rightbrain X Prudential— a design agency
During the summer of 2019, I had the opportunity to work with Prudential Life Insurance of Korea (POK) as part of the UX Consultant team of Rightbrain. With my team, I spent the summer conducting user research, running ideation workshops, and working closely with UI designers / front-end engineers. The app is aimed to improve the efficiency and quality of working lives of the Life Planner (LP) employees at Prudential.
Role UX Consultant Intern
Duration 3 months (Jun-Aug 2019)
Tool Figma, Protopie
Explore
Competitive Analysis
User Interview
Secondary research
Stakeholder map
Discover
Customer Journey Maps
Personas
User Flows
Affinity Map
Generate
Ideation Workshop
Share-outs and critiques
Scenarios & Storyboards
Low-fi wireframes
Refine
Hi-fi prototype
Final presentation
IDEATION WORKSHOPS
As much as I would like to share the full scope of my work at these companies, I am under NDA and cannot display clear samples of my process. However, I can tell you more about my work experiences and how I grew as a designer through them. Contact me💌 if interested.