This is a modular redesign of Capital One’s auto loan refinance pre-qualification experience. Our goal was to increase ‘Sign-in to Submit’ rate (i.e. number of users who sign in and submit their application), as well as overall ‘Contract’ rate.

Role Product Designer

Duration 4-5 months (Q4 2021-Q1 2022)

Tool Figma

HOW AUTO REFINANCE WORKS

Pre-qualification is where our project is focused on.

PROBLEM

The current pre-qualification experience is overwhelming and tedious. There’s an overload of info for users to process and input, making the process seem intimidating.

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